At Prospera Garden, we aim to make your shopping experience simple, convenient, and secure. This Payment Policy explains the payment methods that may be available when you purchase seeds, plants, and gardening products from our website.
1. Accepted Payment Methods
Depending on availability at checkout, Prospera Garden may accept the following payment methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Visa
Available payment options may vary depending on your device, location, payment provider, and checkout eligibility. Please refer to the payment options displayed at checkout for the methods currently available for your order.
2. Payment Processing
Payment must be successfully authorized and processed before an order can be prepared for fulfillment. Your order may be delayed or canceled if payment cannot be verified or completed.
Payments may be processed by third-party payment providers. Transactions are subject to the applicable provider's terms, verification procedures, and security requirements.
3. Pricing and Currency
Product prices and applicable charges will be displayed during checkout before you complete your purchase. Please review your order total carefully before submitting payment.
If your bank or payment provider applies currency conversion fees, foreign transaction fees, or other charges, those fees are determined by the relevant provider and may be separate from the amount charged by Prospera Garden.
4. Payment Security
We take reasonable steps to support secure payment processing. When payments are handled by third-party providers, your payment information is processed according to their systems and applicable privacy and security practices.
Please do not send full payment card numbers, security codes, or other sensitive payment credentials to us by email.
5. Payment Issues and Failed Transactions
If your payment is declined or fails, please verify your payment details and contact your bank or payment provider if necessary. You may also try another payment method shown at checkout.
If you believe you have been charged incorrectly or have questions about a transaction, please contact our support team and include your order number and relevant transaction details. For your security, do not include full card numbers or security codes in your message.
6. Refunds
Approved refunds will generally be issued to the original payment method where possible. The time required for a refund to appear in your account may depend on your bank, card issuer, or payment provider.
Refund eligibility and the circumstances in which refunds may be issued are explained in our Return & Refund Policy. All refunds remain subject to applicable law.
7. Contact Information
If you have questions about payments, billing, or a transaction made through our website, please contact Prospera Garden:
By completing a purchase on our website, you acknowledge that you have reviewed the applicable payment information and agree to the payment terms presented at checkout, subject to applicable law.