Terms of service
Welcome to Prospera Garden ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website and your purchase of seeds, plants, and related gardening products.
By accessing our website or placing an order, you agree to these Terms. If you do not agree, please discontinue using our website. These Terms are subject to applicable consumer protection laws and do not limit any rights that cannot legally be excluded.
1. About Prospera Garden
Prospera Garden provides seeds, plants, and related gardening products to customers in the United States. Our goal is to help gardening enthusiasts explore growing opportunities through accessible products and useful product information.
Product types, availability, sourcing, and fulfillment methods may vary. Specific product details and conditions will be described on the relevant product page where applicable.
2. Use of Our Website
When using our website, you agree to:
- Use the website only for lawful purposes.
- Provide accurate and complete information when placing an order.
- Not attempt to interfere with the website's operation or security.
- Not use the website to transmit fraudulent, harmful, or unlawful content.
- Not attempt unauthorized access to accounts, systems, or restricted areas.
- Respect our intellectual property rights and those of other parties.
We may restrict or suspend access to our website when reasonably necessary to protect our business, customers, website security, or comply with applicable law.
3. Products and Product Information
We make reasonable efforts to display accurate product descriptions, images, prices, and availability. However, natural products can vary, and minor differences may occur between product photographs and the items received.
Depending on the product, variations may include:
- Size, shape, color, and appearance.
- Seed size, quantity, or natural characteristics as described on the product page.
- Plant dormancy, seasonal appearance, or temporary signs of shipping stress.
- Packaging and fulfillment location.
Product images are intended to illustrate the product and may not represent the exact individual item delivered. We will describe material product characteristics as accurately as reasonably possible.
4. Orders, Pricing, and Payment
All orders are subject to product availability and acceptance by Prospera Garden. An order confirmation acknowledging receipt does not necessarily mean that the order has been finally accepted.
We reserve the right, where permitted by law, to:
- Limit quantities purchased per customer or order.
- Decline or cancel orders involving suspected fraud, inaccurate information, or unavailable products.
- Correct pricing, listing, or typographical errors and contact affected customers before proceeding where appropriate.
- Cancel an order and provide an appropriate refund if we cannot fulfill it.
Prices and applicable charges will be presented during checkout. You are responsible for providing accurate billing, shipping, and contact information. Payment processing may be handled by third-party payment providers under their applicable terms.
5. Natural Products and Growing Results
Seeds and plants are biological products whose performance can be influenced by many factors outside our control. Germination, rooting, growth, flowering, fruiting, and survival may vary.
Growing results may depend on factors including:
- Climate, temperature, humidity, and seasonal conditions.
- Soil quality, drainage, nutrients, and water availability.
- Planting methods, storage, handling, and ongoing care.
- Pests, diseases, local conditions, and the customer's growing experience.
Unless a specific written guarantee is expressly provided with a product, we do not guarantee a particular germination rate, growth result, yield, or plant survival outcome.
Nothing in these Terms excludes responsibility for a product that is materially different from its description, defective where applicable law provides a remedy, or otherwise covered by mandatory consumer rights.
6. Shipping and Delivery
Prospera Garden currently ships to addresses within the United States only. Shipping availability may depend on the product, destination, applicable restrictions, and carrier service.
- Processing and delivery estimates are not guaranteed delivery dates.
- Some orders may be shipped from different fulfillment locations and arrive in separate packages.
- Tracking information may be provided when available.
- Customers are responsible for entering a complete and accurate shipping address.
- Delivery may be affected by weather, seasonal demand, carrier delays, or other circumstances beyond our reasonable control.
Certain seeds, plants, or other products may be subject to agricultural, state, federal, or destination-specific restrictions. Customers should check applicable restrictions before ordering. We may decline or cancel orders that cannot lawfully or reasonably be fulfilled.
For additional details, please review our Shipping Policy.
7. Returns, Refunds, and Order Issues
Our return and refund procedures depend on the product and circumstances of the request. Because seeds and plants are natural or perishable products, some returns may not be accepted. However, we will review reports involving damaged, incorrect, missing, or materially misdescribed items in accordance with our policies and applicable law.
Please contact us promptly if your order arrives with an issue. Include your order number, a description of the problem, and clear photographs where relevant so we can assess the situation.
Any replacement or refund will be handled in accordance with our published policy and applicable legal requirements. Nothing in these Terms removes a consumer right that cannot legally be waived.
For full details, please review our Return & Refund Policy.
8. Limitation of Liability
To the extent permitted by applicable law, Prospera Garden is not responsible for losses arising from factors outside our reasonable control, including growing conditions, improper storage or planting, inadequate care, environmental conditions, or carrier delays.
To the extent permitted by law, we will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including any applicable mandatory consumer rights.
Where a limitation of liability is legally permitted, our liability will be assessed in light of the circumstances, the affected order, and the remedies required by applicable law.
9. Intellectual Property
Unless otherwise stated, website content created or published by Prospera Garden, including text, branding, graphics, and original images, is owned by or licensed to Prospera Garden and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or use protected website content for commercial purposes without prior written permission from the relevant rights holder, except where permitted by law.
10. Third-Party Services and Links
Our website may use third-party services or include links to external websites. These services and websites may be governed by separate terms and privacy policies.
We are not responsible for the content or practices of independent third-party websites. Your use of those services may be subject to the relevant third party's terms.
11. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, products, or legal requirements. The updated version will be posted on this page with a revised effective date where appropriate.
Changes will apply prospectively to the extent required by applicable law. Your continued use of the website after an update indicates acceptance only to the extent such acceptance is legally effective.
13. Governing Law
These Terms are subject to applicable laws and regulations. Any governing-law or dispute-resolution provision will be interpreted and applied subject to mandatory consumer protections and other non-waivable legal requirements.
14. Contact Information
If you have questions about these Terms, your order, or our products, please contact us:
By placing an order, you acknowledge that you have read these Terms of Service, subject to your rights under applicable law.